Frequently Asked Questions

Q: What is your process for matching law firms with virtual legal assistants?

A: Our process is designed to ensure the best fit between your law firm and our virtual legal assistants:

  1. We start with a discovery call to understand your staffing needs.

  2. A consultant evaluates your firm’s systems, workflows, and staffing gaps.

  3. Based on this, we hand-select virtual legal assistants whose skills and personalities align with your needs.

  4. You interview the candidates to find the best match.

  5. Once selected, the assistant begins working with your firm.

  6. Our consultant provides ongoing support to help integrate the assistant smoothly and enhance your internal processes.

Q: What happens during the discovery call?

A: During the call, one of our consultants will assess your firm's current systems and processes to better understand your workflow and staffing gaps.

Q: How do you select which virtual legal assistants to recommend?

A: Our consultants hand-select candidates based on your law firm’s needs, personality compatibility, and skills assessments to ensure the best possible match.

Q: Can we interview the virtual legal assistants before hiring?

A: Yes, your firm will have the opportunity to interview each recommended virtual legal assistant and choose the one that aligns best with your practice.

Q: What kind of support do you provide after we hire a virtual legal assistant?

A: We offer ongoing support to ensure a smooth working relationship. This includes helping you refine systems, processes, and procedures for long-term success.

Q: What if the selected virtual legal assistant isn’t the right fit?

A: If the match isn't working out, we'll assist you in identifying a better fit based on updated feedback and continue supporting the transition.

Q: Are the virtual legal assistants experienced with law firm operations?

A: Yes. Our assistants are familiar with time tracking, billing, and other legal administrative processes, and we ensure they’re aligned with your firm's requirements.

Q: Is my firm's data secure when working with a virtual legal assistant?

A: Absolutely. Our consultants can advise you on how to maintain a secure, firm-managed virtual desktop to maintain confidentiality and comply with industry-standard data protection practices.

Email: [email protected]

Phone: +1 (855) 525-2524

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